How Customer Centricity is Fuelling Rapid Disruption in the Payments Space
Reading Time: 4 minutes ‘’As we embark upon the journey of realising Payments Vision 2025, the steps taken so far towards enhanced outreach, customer
Read more
Industry Trends
Why CX is a key metric that determines long-term growth?
Reading Time: 3 minutes Whether it’s a well-established enterprise or a newly launched start-up looking to scale up operations, Customer Experience (CX) is key
Read more
Credit growth jumps as year-end demand from companies soar
Reading Time: 2 minutes Bank credit rose to 8.7% compared to last year, with retail loans experiencing the sharpest jump, as per RBI’s latest
Read more
Ingredients of change Food Trends in India – Part 2
Reading Time: 5 minutes For several centuries, food preferences have been an integral part of Indian culture with regional tastes and flavours assuming prominence,
Read more
Economic Survey: Highlights of the Document
Reading Time: 9 minutes Finance Minister Nirmala Sitharaman tabled the Economic Survey in Lok Sabha on Jan 31, 2022. According to the document, below
Read more
Decoding Union Budget 2022-23: Futuristic, broad-based and strengthening digital economy
Reading Time: 7 minutes Aligned to the principle of ‘As you sow, so shall you reap, the steps undertaken today would yield rich multiplier
Read more
Ingredients of change: Food Trends in India – Part 1
Reading Time: 5 minutes Food is becoming much more than nourishment. In fact, food is assuming a bigger purpose and is ushering in a
Read more
The Rise of Super Apps: The ‘next’ in the apps race – Part 2
Reading Time: 5 minutes Considering the multitude of apps available and being developed, it seems a logical extension that some customers would next expect
Read more
The Rise of Super Apps: The Status Quo Disruptor in the Making
Reading Time: 4 minutes Put simply, a super app is a one-stop platform developed by a business entity that offers multiple services or products
Read more
The expanding digital footprint of consumer tech companies and what makes them thrive
Reading Time: 4 minutes The consumer has always been the focal point of every business. Add the technology dimension and you get what’s termed
Read more