January 2020


Ms. Anisha Sharma(name changed), who lives in Bangalore, got a service call from a renowned bank asking her for the OTP that was sent to her phone. The customer care executive stated that this is a verification call from the bank to check if her Aadhaar Card was linked to her bank account. Ms. Anisha, unaware of the consequences, provided her OTP, and minutes late, Rs. 85,000 was debited from…